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Important notice regarding CMHA Champlain East

Last updated: March 25, 2020

CMHA Champlain East deemed essential service; providing community supports in different ways

Deemed an essential service by the Ontario government amid public health concerns related to COVID-19, Canadian Mental Health Association (CMHA), Champlain East remains open and is ensuring community mental health and addictions supports are safely available by providing programs, services and information to our clients over the phone as this situation develops.


In accordance with social distancing measures outlined by public health agencies, CMHA Champlain East has recently altered service delivery to protect public health and safety, pivoting services and information sharing to virtual or other means so individuals in need of mental health and addictions supports can continue to get the help they need.


To protect clients and staff while continuing to support the community, CMHA Champlain East is providing the following services by phone to our clients until further notice:

    • Intensive Case Management Supports
    • Resource Center Supports
    • All educational presentations/trainings have been suspended.
    • The Resource Centers (Strabright, Oasis and Horizon) will remain closed.


As this public health situation develops, CMHA Champlain East will continue to inform clients and the community of further changes to programs and services as they occur. Stay up to date by visiting www.cmha-east.on.ca or contact us at 1-800-493-8271 or This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions.


For information on up-coming special webinar series on mental wellness click here: https://www.cmha-east.on.ca/index.php/en/mental-health/coping-with-covid-19


Please see link for further information: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/awareness-resources.html


If you feel you are experiencing symptoms of the Coronavirus please contact:

-       Telehealth Ontario at 1-866-797-0000 or;

-       The Eastern Ontario Health Unit at 1-800-267-7120


Reducing anxiety related to COVID-19

CMHA recognizes that at this time of uncertainty, symptoms of anxiety and depression may be exacerbated. These five basic tips may help individuals experiencing heightened mental health concerns to remain calm and balanced as this public health situation unfolds.

  • Considering the level of attention and seriousness being paid to the COVID-19 pandemic, it’s normal to feel anxious. Try not to avoid, ignore or suppress anxious thoughts. Instead, be aware of your anxiety and accept that you’re feeling anxious in this situation. Try to keep things in perspective; notice and challenge your thoughts that may be extreme or unhelpful.
  • Self-care is critically important at this time, as worries can be made worse if we aren’t taking care of ourselves. Lean on social supports, try to get enough sleep, eat healthy, exercise and engage in enjoyable activities. Do the things you would typically do to support your health, and be sure to use caution and follow health and safety guidelines while doing them.
  • Seek information from reliable news sources only. Limit checking in on the latest news to short, defined periods, and refrain from setting related push notifications on your device. Appropriate information consumption may be calming and can lessen the sense of danger.
  • Take the recommended precautions as outlined by Health Canada and other credible health agencies. Remain focused on the factors within your control, such as washing hands, covering your mouth during coughs and sneezes, avoiding non-essential travel, etc.
  • If you’re noticing that your symptoms of anxiety (in association with COVID-19 or otherwise) are causing you significant distress or are interfering with your ability to function normally, reach out for formal mental health supports from a recognized agency, such as CMHA. 

CMHA Ontario and branches around the province provide programs and services to support your mental wellness, such as BounceBack, walk-in counselling, information on stress management, and much more. Learn more and find a local branch at ontario.cmha.ca.