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Employment Opportunity

The Canadian Mental Health Association – Champlain East is a community-based agency providing community support services to persons living with mental illness and concurrent disorders. Our Branch has been designated under the French Language Services Act since 1991 and is committed to providing services in both official languages (French and English).

Resource Center Facilitator

Full-time – permanent position

35 hrs/week

Hawkesbury

PURPOSE OF THE POSITION:        To facilitate, support and empower persons with a severe and/or persistent mental illness / concurrent disorder or socially isolated individuals to improve their quality of life.

ACCOUNTABILITY:                          Team Supervisor

QUALIFICATIONS:

Requirements:

• College diploma in the social science, health or recreation field and two years of experience working with people with emotional or psychiatric difficulties or equivalent combination of education and experience.
• Extensive knowledge and understanding of mental health disorders and
• Familiarity with Recovery Philosophy and awareness of the needs of diverse communities is an asset.
• Knowledge of the social services and/or health field, including local resources.
• Well organized and able to work independently and as part of a team.
• Certification in Standard First Aid and CPR Level C.
• Possess a valid driver’s license and have access to a vehicle.
• Ability to work flexible hours (some evening and weekend hours may be required).

Language:

• Proficiency in both official languages is a requirement as per the Branch’s French Language Designation Plan.

Skills, Knowledge and Abilities:

• Experience in facilitation, coaching, teaching wellness, life skills and social skills.
• Demonstrated abilities in working with minimum supervision, working alone and as part of a team.
• Experience and comfort in public speaking.
• Awareness of local community resources.
• Ability to organize time and prioritize tasks to achieve objectives, demonstrating organization, planning & coordination skills.
• Ability to deal tactfully with a diverse group of people internally and externally.
• Proficiency in Microsoft Office programs, such as Outlook, Word, Excel and PowerPoint.
• Proficiency in virtual platforms such as MS Teams.
• Demonstrates initiative when appropriate and is willing to learn new skills.
• Demonstrated ability to observe boundaries, engage in appropriate emotional regulation, and refrain from dual relationships with clients/volunteers.
• Engage in reasonable self-care strategies that incorporate balancing work/life
• Excellent problem-solving and decision-making

RESPONSIBILITIES OF THE POSITION:

Program

• Facilitate opportunities for clients to network and develop skills and attitudes which enable them to attain and maintain the highest quality of life available to them in their community.
• Facilitate planning, promotion and delivery of prepared information sessions to inform the community of the program and improve community sensitivity/acceptance of individuals experiencing mental health problems.
• Facilitate training opportunities for clients to develop practical skills in the areas of self help and support.
• Facilitate the operation of a Resource Centre within health and safety guidelines.
• Purchase supplies and maintain inventory for program services and activities.
• Empower and encourage clients in the development of recreational, educational and informational opportunities by responding to their needs.
• Maintain appropriate documentation as per Branch protocols.
• May be assigned a lead role for special projects/programs within the same job classification.

(i.e. promotional/educational events, committees, groups, etc.)

SALARY RANGE:   $51,160 - $57,620

CMHA Champlain-East is an equal-opportunity employer and is committed to having a workforce that reflects the diversity of the communities within which we work. As such, we encourage applications from bilingual candidates as we are engaged in offering services in both French and English, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.

All applications should be submitted by email to This email address is being protected from spambots. You need JavaScript enabled to view it.  

We thank all applicants for their interest; however, only those considered for the position will be contacted.

As part of a commitment to placing the needs of our clients first, the CMHA Champlain East Branch aims to engage and empower our clients, families and caregivers in helping to shape the delivery of mental health and addiction services across their local communities.

CMHA Champlain East is currently seeking passionate individuals and community advocates to voluntarily serve as members of its new Client and Family/Caregiver Advisory Committee (CFCAC).

Through the sharing of unique health care stories, opinions, perspectives and lived experiences, the voices of clients, family members and caregivers will actively help to influence and shape the delivery of mental health and addiction services, quality improvement initiatives and in some instances, co-design programs and services within the local communities of CMHA Champlain East.

Clients, family members and/or caregivers who live within Stormont, Dundas, Glengarry, Prescott or Russell Counties who want to help make a notable difference in shaping the direction of Mental Health for all are encouraged to complete and submit an application for consideration as a member of our Branch’s Client and Family/Caregiver Advisory Council (CFCAC). 

Download PDF printable application

Fill out online form

Background

The collective experience of clients, family members and caregivers will provide CMHA Champlain East important insights to:

• Help inform new mental health and addictions support policies, programs and initiatives that influence client care and services in our local
• Inform the development of quality improvement initiatives that directly impact the client
• Provide input on and/or co-develop policies and standards guiding collaborative care
• Recommend strategies and practical ideas for improving client care, client/family communication and education.

The CFCAC will include approximately 8-10 client, family and\or caregiver members who ideally represent the CMHA Champlain East branch client’s multicultural and geographic diversity.

The Committee members will be appointed for a two-year term and will attend in-person or virtual  meetings approximately 8-10 times per year, and as needed. Teleconference opportunities will be available, as required. Additional in-person, teleconference and e-mail participation opportunities will occur during the two-year term to contribute to CMHA agency projects, committees, and initiatives.

     Coming Soon